Getting feedback from our clients is key on the services we offer and how to improve on them.

This scene is a powerful reflection of REWO’s unwavering commitment to Accountability to Affected Populations (AAP). Through direct engagement with women, mothers, and youth in refugee and host communities, REWO ensures that its education, livelihood, and mother-to-mother support programs are not just delivered but shaped by those they are meant to serve.“We believe that solutions should come from the people themselves,” says a REWO field officer. “This feedback helps us improve our trainings, outreach methods, and follow-up support.”The exchange is more than a monitoring visit; it’s a moment of trust, dignity, and co-creation. As the young woman shares her experience, she is not just a beneficiary she is a partner in progress.By embedding feedback mechanisms like community interviews, household visits, and structured dialogue sessions, REWO continues to elevate the voices of refugee women ensuring that their insights guide program design and delivery across Bidibidi.Because when women are heard, communities are transformed.